I was looking at the stats on how we and our clients use eLink and I was intrigued to discover that the highest record numbers in each category were held by different clients. So it seems to relate to business processes and not business size. For instance:
Contacts: 22,908 contacts' details held :: this record is held by one of our smaller clients (in terms of numbers of eLink users) but their business process is completely contact focused. They gather and look after thousands of contacts, with tailored mailings going out to subsets of these contacts monthly and even weekly.
Actions: 277,265 to-do's and diary entries :: this overseas property sales company has saved an audit trail of every communication ever made with each of their clients.
Companies: 6,162 companies' details held :: to be honest this one is won by ourselves, over the last 8 years in the B2B market we have met all of these companies (mostly in the South-East).
Documents: 31,528 folders with 1 to many attachments, from Word documents, pdf's through to whole powerpoint presentations :: this software company has made their entire knowledgebase available through their eLink intranet wherever the users might be physically based.
Projects: 3,234 active client projects with custom data held against each record :: this voice technology company manages many projects for each of their clients and eLink helps them keep a track of it all successfully.
Well, I found it interesting :-)
Tuesday, 15 April 2008
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